FAQ

# POS & Kiosk Ordering

• How to modify or cancel wrong orders?

• Why does a PIN code window show up after clicking the discount button?

• What does it mean when the products in the cart are displayed in blue font?

• What languages does the Taptouch POS system support?

• Why are the menus on the Kiosk and POS terminal not synchronized?

• How to stop receiving online orders?

• How to stop receiving third party delivery orders?

# Online & QR Ordering

• How to add or rebind the QR code associated with a table?

• How to place an order at the table and pay at the POS terminal later?

# Payment

• How long does it take for my EFTPOS payments to my bank account?

• Online payment disputes and fraud

# Goods Management

• How to add new items?

• Why is the newly added product not displayed on the menu?

• Why isn't the printer printing the newly added products?

• How to change product prices?

• How to create modifiers for products?

• How to mark products as sold out?

• How to change the display order of products in the menu?

• If the keyboard does not pop up on the POS, how to deal with it?

• How to use the datalogic scale?